Refund policy
MarkdownHow to ask for a refund
- Within 7 days of buying, email support@mactoolbox.app from the address you bought with.
- Include your order or payment ID. It is in the receipt Dodo Payments emailed you and on the page you saw after paying.
- You do not need to give a reason.
What happens next
- The refund is for the full amount you paid.
- Dodo Payments, our merchant of record, sends it back to your original payment method. Your bank decides how long it takes to show up.
- Your license key is deactivated after the refund, so Toolbox stops working on that license.
Your legal rights
This policy is in addition to your legal rights as a buyer. It does not take any of them away.
Looking for the 50% back offer?
That is a separate thing. If a post about Toolbox passes 10,000 views, you can get 50% back and keep your license. See Post about Toolbox, get 50% back.
Questions
How long do I have to ask?
7 days from the day you bought.
Where does the money go?
Back to your original payment method, through Dodo Payments, our merchant of record.
What happens to my license?
The key is deactivated once the refund is issued.
